O B heat pump settings reset can’t see equipment as a choice

[Ps5]

Hi I’m trying to reset the O and B wires bc The heating is blowing cold air and vice versa using Google Home after installing my third generation nest learning.

Instructions say to go to settings and tap equipment

But I don’t see the choice of equipment on my settings. help

[Ps5]

Thanks 

[Ps5]

I actually found it, but when I’m tapping it, nothing is happening. Lol

[Patrick_Caezza · Accepted solution]

@Ps5 

You have to make the change on the thermostat.

Nest Learning Thermostat

1.  On your thermostat, go to Settings.
2. Select Equipment.
3. Select Continue > Continue.
4. Select Heat Pump.
5. The Nest Thermostat defaults to an O setting for heat
   pumps. 
   • If the O option is highlighted, select B.
   • If the B option is highlighted, select O.
6. Test your heating and cooling again to make sure the issue is resolved.

[Ps5]

Hey! I realize that after posting my question… Thank you so much for your help. This is my first time using this forum. Many kudos 

[Markjosephp]

Hi folks,

I wanted to ensure that everything was covered here.

Thanks for lending and being here, @Patrick_Caezza.

@Ps5, how's it going with your Nest Thermostat? Have you managed to configure its settings? If you're still in need of assistance, feel free to let us know.

Regards,

Mark

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hey there Ps5,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan