06-24-2022 12:34 PM
Old system only had a white n red wire. Where should I connect them?
06-28-2022 11:56 PM
Hey Wolfhowler59,
Thanks for reaching out.
A few questions — what specific Nest thermostat do you have? What type of HVAC system are you setting up the thermostat on? Also, could you provide a photo of your original thermostat wires showing the labels of it's terminal?
Best,
Melba
07-02-2022 12:06 AM
Hey there,
Checking back in — how's it going? Still need our help?
Best,
Melba
07-04-2022 07:41 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba
07-05-2022 08:03 AM
Hi Melba, sorry for the delayed response as I was ill. Now much better.
I have purchased a GoogleNest Thermostat. I'm not sure what HVAC system I have. I will get a photo for you. Thanks so much for your help!
07-07-2022 12:48 AM
Hey Wolfhowler59,
Oh no, I hope you're feeling better now. Reply back with the photo as soon as you're able to — no need to rush.
Best,
Melba
07-14-2022 12:00 AM
Hey there,
I hope you're feeling better now. Also, not to be a nudge but have you had the chance to take the requested photos already?
Best,
Melba
07-15-2022 12:06 AM
Hi,
Since it's been a while since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Melba