Password incorrect

[SeanSelf66]

Both of my nest thermostats continue to say Wi-Fi password incorrect. The password is correct and all my other devices were perfectly. I have restarted the thermostats. I have restarted the router. Continues to say password incorrect

[MplsCustomer]

@SeanSelf66 

Did you change your Wi-Fi network name (SSID) and/or password recently? 

If so, this is Google Nest Help's page on updating Wi-Fi settings on Nest Thermostats:

https://support.google.com/googlenest/answer/9223192?hl=en

[MelbaDT]

Hey there, 

Thanks for your help, MplsCustomer. 

SeanSelf66, I'm jumping in to ensure you're all good here. Have you had the chance to check on the link provided above?

Best, 

Melba

[MelbaDT]

Hey SeanSelf66, 

How's it going? Still need our help with your thermostat?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba