01-12-2023 03:08 AM
I keep being prompted to opt in to seasonal savings. The feature doesn’t work (feedback on internet is nearly unanimous) and when it prompts me for opt in, the app can’t connect until I physically get up out of bed and opt-out.
I do not want to receive a prompt ever again and I definitely don’t want the prompt to prevent me from accessing the thermostat with the app. I’m not trying to “turn off” seasonal savings, I’m trying to prevent the prompt for opt-in from popping up every season.
No means no!!!!
01-17-2023 09:35 AM
Hey there,
Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with more details on how to turn off seasonal savings. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-20-2023 09:32 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
01-24-2023 11:03 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake