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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16955 Views
  • 0 replies
  • 6 kudos

No power to Heat Links and thermostat error codes

I have been away from my house for 3 months. And heating has been turned off. When I went to restart heating, I see that there is no power going to my 2 heat links and my two nest thermostats are showimg h71 and h72 codes. I have turned on and off po...

MCull by Community Member
  • 553 Views
  • 3 replies
  • 0 kudos

Nest thermostat will not turn the heating off

Is there an override to turn the sodding thing off? We have turned off learning, turned the temp right down, turned the thing to off turned off our hot water and it’s still turning the heating on both at night and in the day. The boiler is working ri...

LucyA by Community Member
  • 718 Views
  • 3 replies
  • 0 kudos

Can no longer adjust thermostat with nest app on iPhone

Until today I was able to adjust our nest thermostat from my iphone, set schedules etc. Now all I see is an option for Home or Away. I have deleted the app and reinstalled it. No change. I also signed out and back in. Still no change. I can adjust th...

Hf98 by Community Member
  • 2136 Views
  • 6 replies
  • 1 kudos

Resolved! Need Help to Determine if 3rd Gen Nest is Fixable

I have a 3rd Gen Nest Learning Thermostat. It was knocked off the wall and it is no longer working. It wasn't a particularly hard fall, and the unit looks fine. No dents, scratches or cracks of any kind. The connection pins are fine. Nothing is bent ...

ANest by Community Member
  • 543 Views
  • 3 replies
  • 0 kudos

Nest PIN

So my Wi-Fi password was changed before it was changed on my Nest. The 4 digit pin keeps saying it’s wrong and I can’t change it from the app because it’s not connected to WiFi anymore. What needs to be done to fix this?

Ktruitt28 by Community Member
  • 799 Views
  • 6 replies
  • 0 kudos

Learning thermostat

After two factory resets the thermostat will recognize my Wi-Fi account but will not connect with the Nest app

Spyder by Community Member
  • 476 Views
  • 3 replies
  • 0 kudos

Heat Link Not Working

Hi,3rd gen heat Link has stopped working. The power is on and the Combi boiler has power but the heat link doesn't have any lights on. The heat link won't reset, there are no lights on at all.It looks like you can't get a replacement; what do I do?Th...

Roxymonkey by Community Member
  • 1190 Views
  • 9 replies
  • 0 kudos

Attache to another account

I have two temperature sensors. With this switch to Google I tried to set them up. It says they are already set up to another account. How can I fix this??

Conrad by Community Member
  • 680 Views
  • 4 replies
  • 0 kudos
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