Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Wiring help
I have an electric boiler and also a AC unit. my old thermostat was wired up with a wire in Y, W, Rc and Rh - with a jumper between Rc and Rh. I wired the Nest the same way - minus the jumper. The thermostat dies every 2-3 days and then i need to pop...
Neat Thermostat keeps going offline
Starting last week my Nest Thermostat has had an issue with going offline. I charged the thermostat even though it said the power was fine, have checked my router and Wi-Fi and reset that, went through all the steps provided by Nest for troubleshooti...
My thermostat doesn’t have C wire
I have a trane thermostat with no C wire.Is the B wire same as C wire? Thanks
No power message
My thermostat was working properly and I had to turn off the circuit breaker for an issue not involving the thermostat. When the circuit came back on, the thermostat stopped working showing a "No power to red RH wire" message. Thanks for your help.
Google Nest Compatibility with Honeywell T8575
Hello, I'm trying to change my old thermostat into Google Nest. Anyone able to tell me if it's compatible with my old thermostat. If so which wires go where? Old one show numbers rather than letters. Thanks in advance
Nest
Hi All my nest is set to 68 yet the temperature won't go below 72 any ideas ?
setting up thermostats
I cannot figure out how to add my Nest to my Google Home account
Fan speed control missing and ability to run fan continuously
I've seen online where there's the ability to control the fan speed (Auto, High, Medium, Low). However when I go to settings I can't find anything that allows me to control it. I just see Fan Schedule, but there's nothing there that allows me to cont...
Resolved! heat link
My heat link for 3rd gen thermostat has stopped working. There is 240 volt supply, with no lights on, tried the 30 second button press, tried turning the power off for 10 minutes to see if that helped but nothing has worked, I think this needs replac...
termostat
Hi there i have 3rd gen heat link has also stopped working, no lights or any activity, and confirmed faulty by an electrician - he has asked me to see if it is possible to get a replacement. I'm based in Ireland. Can you help please? Best regards Rus...
