10-11-2022 11:22 AM
Clicked on my app on iPhone and it comes up home and underneath away when I touch home there is no option to turn heating on from phone ?
10-15-2022 02:17 PM
It appears that you can't access your Nest thermostat on your Nest app. Let's sort this out.
On the Nest App:
Let us know if that helps.
10-18-2022 02:35 PM
I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.
10-19-2022 02:49 PM
Chiming in to check if you have additional questions or concerns as we will be locking this thread in 24 hours.