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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4824 Views
  • 0 replies
  • 5 kudos

Unable to connect to wifi

Recently relocated our nest thermostat following refurbishment of our hallway. Recently the device is unable to find any WiFi in the house. Other devices have no such trouble. Have rest both the router and the nest. Looking for support, understand nu...

LBarnett by Community Member
  • 530 Views
  • 9 replies
  • 0 kudos

Resolved! Compressor cycles off then kicks right back on.

I have the 3rd Gen thermostat with a sensor connected to it.I'm having a major issue with the AC compressor/condensor cycle off and while the fan system is still circulating to cycle off the compressor/condensor kicks right back on. This happens a fe...

H72 error - Heat link no lights

Hi,My nest show H72 err, the heat link is dead - no lights. I read all the topics regarding this issue, try to reset the power, press the button for 30 secconds - nothing works. I have 230V on the input of the heat link so is not an electrical proble...

Dibaxus by Community Member
  • 1359 Views
  • 25 replies
  • 0 kudos

Compatibility

I’m trying to find a compatible nest thermostat for this configuration of wires: 

811944EC-58CB-48E9-BEDA-2EA47DD56692.jpeg
Mykelle by Community Member
  • 193 Views
  • 3 replies
  • 0 kudos

Switches to heat during cooling cycle

I just installed my Nest thermostats (non-heat pump system). I have the sleep temperature set to 71 and I have the workday temperature set to 75. The mode is set to cool only. When the thermostat switches from sleep mode to workday mode, it turns on ...

I want to add another family member access

I want to add a family member to have access to our Nest Learning Thermostat. I am not having any luck with instructions I am seeing online.Thanks far any suggestions to accomplish this.

jlpjoe by Community Member
  • 328 Views
  • 4 replies
  • 0 kudos

Nest

Nest screen has Save more at home. It will not reset to the main screen to change temps.

Eveliason by Community Member
  • 190 Views
  • 3 replies
  • 0 kudos

Away From Home

I am away from home and my phone says my Nest is offline. Is there anything I can do away from home to fix this connection?

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