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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4542 Views
  • 0 replies
  • 5 kudos

Nest thermostat

I had my new Google nest device installed today by recommended installer, however although the device is shown in the Google nest app , it does not show in the home app. I’ve spoken to Google helpline and carried out a number of troubleshooting steps...

Dolph71 by Community Member
  • 616 Views
  • 9 replies
  • 0 kudos

Nest Compatibility

I have a two zone thermopride furnace. I am looking to replace the first zone thermostat with a nest third generation. It is currently controlled by a Honeywell. The wiring on the first zone thermostat is Y,W,G,O,B with an R,RC jumper. Will it work?

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Coogan44 by Community Member
  • 982 Views
  • 18 replies
  • 0 kudos

Hot water heats at I programmed times

The NEST does not turn hot water on as planned. Normally hot water on 0700 to 0730 the boiler runs at any time of the day and I have to turn the boiler off to stop wasting gas

Wo by Community Member
  • 172 Views
  • 3 replies
  • 0 kudos

Constant HW ON signal

I have a Nest 3rd Gen Learning thermostat. With both CH and HW selected OFF and the boiler switched OFF, something occasionally causes the Nest to send an open signal to the HW motorised valve. The valve doesn't like a permanent ON signal. It starts ...

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Rich9 by Community Member
  • 105 Views
  • 0 replies
  • 0 kudos

Google Nest Setup - code not working

Hello- I installed my new Gen 3 Google Nest yesterday and have been trying to get it to connect to my account with no luck. I have tried everything that I have found online - restarting my router, downloading Google home and trying to set it up there...

Ckidwell0 by Community Member
  • 976 Views
  • 6 replies
  • 0 kudos

Nest Thrtmostat

One of my stats is completely black, no life no flashing light. will not start from ride over switch, no life on this either. My second stat had to be started from ride over switch. Any Help

Duffy by Community Member
  • 157 Views
  • 2 replies
  • 0 kudos

Ghost Thermostat Temps

I have a problem similar to locked post by @carlygirl . Around 9:45 pm, it jumps to 17C (about 63F), much lower than any of the programmed schedule temperatures, which are 25.5 to 28.5 C. My A/C runs on a schedule that I created using the schedule to...

Jim-Kel by Community Member
  • 823 Views
  • 13 replies
  • 0 kudos

Hook gas furance to heat pump

I have a wetherking furance with y,w,g,r, and a heat pump with red , yellow, white, blue, orange I know orange goes to thermostat wire orange but can someone tell me how to wire this up correctly thanks

Cw101 by Community Member
  • 198 Views
  • 3 replies
  • 0 kudos

Nest Heat Leak Replacement

Hi, My Google nest Heat Link has stopped working.I have 230V mains power across the input terminals, but the unit itself is completely dead.I suspect something has blown on the Power Board circuitCan you advise on how I source a replacement heat link...

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