Troubleshoot a W5 Code on Nest Thermostat Read more
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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat link
Same problem as I’ve read previously..no lights no life on the heat link! After numerous attempts to search & purchase a new unit instead the whole kit & caboodle!! From Screwfix!! Just out of warranty!! Any ideas as to where one can purchase the hea...
R and RC Power wires
My son has a new Nest thermostat. His current thermostat for heating and calling has R and RC wires, for heating and cooling. However the connection block on the thermostat has only six connections, Y, C, W, G , R, and OB. Where do the to R & RC conn...
voltage drop
i have 28 volts at my air handler but only 18 volts at my tstat. what can cause this drop
More wires then needed
My existing heat pump thermostat has connections labeled: RcGY1O/BCW1W2It looks like the wire inserted in the W2 slot is labeled Y2. W1 has whiteO/B has what looks like orangeWhat do I do here?
Nest Heatlink base unit to heating system doesn’t power up
Google nest heat link base unit connected to heating system has stopped working. Changed fuse and checked power supply and tried a reset but not lighting up. My 86 year old mother comes home from hospital tomorrow and we have no heat - please help !
Nest app is only logging Away events in History log ever since GOOGLE merged with Nest
I haven’t seen a Home event logged into my Nest App Home/Away History log ever since Google merged with Nest. All I have is Away events showing up in my History log. I’ve tried deleting my Nest App and then reinstalling the Nest App only to find that...
Home Away Assist not Working - (EU)
Hey folks, For anyone in Europe experiencing issues about their thermostat's Home Away Assist feature and had gone through the troubleshooting guide here: https://support.google.com/googlenest/answer/9261396 If the issue persists after trying the ste...
Home Away Assist not Working - (US/CA)
Hey folks, For anyone in the US experiencing issues about their thermostat's Home Away Assist feature and had gone through the troubleshooting guide here: https://support.google.com/googlenest/answer/9261396 If the issue persists after trying the ste...
Nest
I’m having some issues with the Nest App (iOS) and my Thermostat Snow. The device is working fine and is saying it’s online, but the app is unable to connect to the device and is showing it as offline. If I reset the Wi-Fi on the device it appears in...
Nest Heat link
Came home to find a flashing red light on my Nest thermostat. I have removed it from the wall and plugged in USB charger, as the suggestion was that the battery is flat.Investigating further there are no lights on the Heat Link. I have checked the fu...
