04-24-2023 01:39 PM
Hello. I cannot get my 3rd gen nest learning thermostat to power up.
i have 5 wires on my old honeywell thermostat. W, Y, G, C and R/RC jumped.
anyway, i tried following directions.
W to W1
Y to Y1
G to G
C to C
jumped R/Rc to R
doesn't work. I have no power, wont turn on.
Am I doing it right?
04-24-2023 01:46 PM
It may just be that the thermostat battery is dead so try plugging a usb cable into the back and charge it for a couple of hours and try again.
04-24-2023 02:02 PM
Ok, let me charge it.
04-24-2023 03:03 PM
I got it to turn on but its getting me an E79 error. I flipped the CB off and on, check the wires make sure they are inserted and still getting error.
05-01-2023 11:30 AM
Hey Jfoo,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
05-05-2023 10:01 AM
Hey there,
I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
04-24-2023 03:37 PM
An E79 error indicates the C wire is not receiving any power from the HVAC equipment transformer.
The AC Cooling Wizard
04-27-2023 01:10 PM
Hello folks,
I wanted to stop by and see how I could help.
I appreciate your help, @CoolingWizard and @MetalGlacier.
@Jfoo, your common wire may not be properly grounded, so the system uses power sharing but doesn’t get enough energy. Try removing the C wire, leaving it disconnected, and restarting your thermostat after the changes. Also, please gather the power readings with and without the C wire under the Technical Info option.
Note: Turn off the power from your HVAC system at the breaker box before touching the wire.
Keep me posted on how it goes.
Regards,
Mark