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Wiring help Gen 3 wiring

Jfoo
Community Member

Hello.  I cannot get my 3rd gen nest learning thermostat to power up.  

i have 5 wires on my old honeywell thermostat.  W, Y, G, C and R/RC jumped.  


anyway, i tried following directions.   
W to W1

Y to Y1

G to G

C to C

jumped R/Rc to R

doesn't work.  I have no power, wont turn on.  
Am I doing it right?

53B36939-98D9-46A6-BBD7-DBA649241E4B.jpeg

image.jpg

 

7 REPLIES 7

MetalGlacier
Silver Product Expert
Silver Product Expert

It may just be that the thermostat battery is dead so try plugging a usb cable into the back and charge it for a couple of hours and try again.

Ok, let me charge it.  

so, it needs battery to power up even when its installed?
Is my wiring correct?
Thanks!

I got it to turn on but its getting me an E79 error.  I flipped the CB off and on, check the wires make sure they are inserted and still getting error.

Jake
Community Specialist
Community Specialist

Hey Jfoo,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake

CoolingWizard
Platinum Product Expert
Platinum Product Expert

An E79 error indicates the C wire is not receiving any power from the HVAC equipment transformer.

The AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.
If my answer solved your problem, click Recommend this Answer below, and If it helped you, please give a Kudo.

Hello folks,

I wanted to stop by and see how I could help.

I appreciate your help, @CoolingWizard and @MetalGlacier.

@Jfoo, your common wire may not be properly grounded, so the system uses power sharing but doesn’t get enough energy. Try removing the C wire, leaving it disconnected, and restarting your thermostat after the changes. Also, please gather the power readings with and without the C wire under the Technical Info option.

Note: Turn off the power from your HVAC system at the breaker box before touching the wire.

Keep me posted on how it goes.

Regards,
Mark