06-03-2023 07:23 PM
06-03-2023 07:44 PM
Can you post a picture of the original thermostat wiring?
06-03-2023 07:47 PM
The Nest to include the picture of how the wiring were is as is when we purchased the home.
06-03-2023 07:51 PM
The Nest to include the picture of how the wiring were is as is when we purchased the home.
06-03-2023 08:19 PM
Interesting. Can you post a picture of the terminal block on the control board in the furnace?
The green wire being connected to the Y2 terminal might be a problem
06-03-2023 08:38 PM
Can't get to the control board this evening. But the unit was working according to its usage history, but it's stuck in Cool Stage 2 now. We don't recall seeing this previously.
06-03-2023 08:55 PM
No worries, post it when you can.
06-08-2023 10:06 AM
Hi there,
Thanks for posting in the Google Nest Community forum. It seems like the reason why your AC isn't kicking on is because you don't have a wire for the fan (G). Could you please move the green wire from Y2 terminal to the G terminal? Make sure to turn off the breaker first before touching the wires.
Let me know how it goes.
I appreciate your help, @Patrick_Caezza.
Best,
Jenelyn
06-11-2023 11:37 AM
Hi THJA,
Checking if you were able to try my suggestion. Please let me know how it goes.
Thanks,
Jenelyn
06-12-2023 11:55 AM
Hey THJA,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Jenelyn
06-03-2023 08:40 PM