01-16-2022 10:46 AM
Home Away Assist worked superbly for over 6 years, until I got a new iphone - because the old one stopped being able to connect to wifi. The app frequently doesn't turn the thermostat down, or on, because it shows a "Previously used phone" as being a device that decides if I am at home - rather than the new iPhone deciding my location. I have tried going to my google account and clicked "I don't recognise this device", reset the password as requested - but the old device is still there, possibly because it cannot connect to wifi to be removed.
Heeeelp!
04-12-2022 12:33 AM
I have the same issue!! Have you found a solution..?
04-12-2022 01:56 AM
Sorry, no responses to my thread and I'm still stuck with Nest not doing as I expect some days😫