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Replacement nest thermostat won’t switch heating down

Gemma1
Community Member

Had a nest thermostat for 20 months then it broke had a new one replaced had it fitted yesterday and the temp is set at 27c the house is boiling I have put it on to eco still not working so I have had to press my heat link button once to turn it off which was 2 hours ago and still not off! Help 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Gemma1,

 

Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Gemma1,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Gemma1,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake