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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22586 Views
  • 0 replies
  • 7 kudos

Nest Thermostat R Wire

My old Honeywell thermostat has both an RH and an RC terminal with a red wire going to the RH and a jumper connecting the RH to the RC. The new Nest thermostat only has an R terminal (no separate RH / RC). Is this going to work for heating and coolin...

eric6014 by Community Member
  • 454 Views
  • 4 replies
  • 1 kudos

Boiler not firing up

Hello When I set my thermostat or the app to heat mode on. The boiler doesn't do anything. I've literally had it installed and hour ago into a new boiler with no previous systems.I've run a test on the thermostat and that also doesn't do anything or ...

Matt_bell by Community Member
  • 620 Views
  • 5 replies
  • 0 kudos

Nest thermostat wiring

I am having some heating issues and was wondering if the wiring is set correctly. It is currently 28°F outside and the thermostat says it is using auxiliary heat but there seems to be no difference to the heating. The wiring is as follows: Y1: Heat/C...

jsaenz by Community Member
  • 351 Views
  • 2 replies
  • 0 kudos

Can't add Temp Sensor to Google Home

Hi.I have the Thermostat generation 4 and trying to add the square puck generation 1 temperature sensor. I am having problems even adding the sensors and I keep getting this "Add a compatible thermostat" To setup this temperature sensor, you need a c...

SMunixguy by Community Member
  • 920 Views
  • 4 replies
  • 0 kudos

Incompatible Nest wires

I'm upgrading my Nest, older model where rhe outside dial turns (wires, Y1, G, Rc, W1, Rh) to a new one (Nest thermostat) and the Google home app is saying the wiring is incompatible. Could someone please tell me how it's incompatible and if I can fi...

Nest thermostat 2nd gen no response

My nest thermostat went blank yesturday and I don't know what to do to get my heating working again. There is nothing I can do to the unit. I have used a USB and plugged it in been on for 24 hours now but nothing apart from a picture of what looks li...

Lisa100 by Community Member
  • 238 Views
  • 1 replies
  • 0 kudos

Nest Display 3.4 Schedule Set Boiler Not responding

I have a schedule set for my thermometer with a low of 16.5c and a high of 20c. It’s cold at the moment 2-4c outside and my Nest doesn’t seem to be talking to my boiler. Yesterday, my history suggests it was ‘on’ for 23 hours. My radiators were stone...

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