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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4663 Views
  • 0 replies
  • 5 kudos

Nest Thermostat - jumper wires

I am not sure if we can use the Nest Themostat: I am not following what the jumper wires are for. Are they actually performing a function in my system? I understand Nest does not use them, but I want to better understand what their function is before...

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My heating does not come on in early a m.?

My heating does not come on in the early a.m particularly. It will periodically come on in mid day or evening g. I've had Hvac technician check my unit 4 times... they find no problem; wiring also check & no issue found. Is there some unknown factor ...

lhuf45 by Community Member
  • 115 Views
  • 1 replies
  • 0 kudos

Schedule not working

We have recently bought the newest Nest Learning thermostat - and seriously regretting it! The whole thing was impossible to install, and we're still not really sure we have it right.We set up a schedule which should come on to 19°C at 6am and then a...

dixiP by Community Member
  • 182 Views
  • 3 replies
  • 0 kudos

Nest thermostat

Good morning, I’ve recently seen a wiring diagram showing an external 24vac transformer (plug in) connected to a nest power connector. Correct me if I’m wrong but if I have a 2-wire system on an old furnace with no (c-wire) common wouldn’t you have a...

how long for support to contact?

Hello, I'm trying to find out how long it takes for support to contact you. I haven't heard anything from m post here: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Unable-to-setup-brand-new-Nest-thermstat/m-p/543200#M108188It's been over a...

ryanpal by Community Member
  • 124 Views
  • 2 replies
  • 0 kudos

Temperature sensor

I am trying to connect a new temperature sensor to my thermostat, the app keeps saying the thermostat needs a software update but the thermostat says it's updated. How do I connect the sensor?

Johnoak by Community Member
  • 224 Views
  • 7 replies
  • 0 kudos

Thermostat Offline

Hi, we have dry loop DSL Internet at our home, with Speed Reduced to 2.5 MBPS while we are away. After power failure and restart , none of our Google Devices - Nest Learning Therm, Google Minis, Google Chromecast stay offline after power recycle. Onl...

judef1 by Community Member
  • 85 Views
  • 1 replies
  • 0 kudos
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