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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23937 Views
  • 0 replies
  • 8 kudos

Nest Thermostat ignores away status

My Nest has been installed for over a year and all has been well. Recently it ignores the Away status. It seems to follow my iPhone without any problem, but when I’m out and status is at Away the schedule will still supersede this. Leading to the hea...

Mpat by • Community Member
  • 515 Views
  • 3 replies
  • 1 kudos

My Nest Thermostat is asking for a PIN which i don't have

Hello experts,I need some help on how i can reset my Thermostat. When i pressed it for 10 seconds and when the thermostat restarts, it's asking for a PIN which i don't have. I am stuck now and any help is greatly appreciated. Thanks

gk4123 by • Community Member
  • 244 Views
  • 1 replies
  • 0 kudos

Resolved! Help with Google Nest Thermostat Leraning 4th Gen Wiring

Hello. I wired up the nest pretty easily but the system only seems to be heating. I swapped out a honeywell th8321wf1001 with somewhat similar wiring to the prototypical but with an orange wire going to the W and white to W2. Yellow to Y. Green to G....

Hot water not working

The hot water is only Woking on an advice basis via the schedule (it isn’t coming on to schedule all of the time). Also when we try to push a hot water boost it doesn’t work all of the time. This issue is experienced via the phone ap and via the ther...

Debi70 by • Community Member
  • 248 Views
  • 1 replies
  • 0 kudos

Google Nest (Gen4 - 2024) Installing to 4-Wire System

Someone else here had this same issue, previously (about a year ago, IIRC), but unfortunately the solution did not work for me.The thermostat and app only read heat - no a/c. Heat works, but obviously we need a/c too.I have 4 wires, previously connec...

Home/Away routines in Google Home

I like the Away/Home automations to switch the thermostat to Eco/Comfort temperatures. The default Home/Away automations are apparently hidden and do not show in the automations tab in Google Home (contrary to all the documentation that I have seen f...

wscan by • Community Member
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! Stop Thermostat from Gonig to Eco Mode

Google Support was useless, thankfully reddit support came to the rescue. Solution here: https://www.reddit.com/r/Nest/comments/1jbc99q/disable_auto_eco/ How is it that random people on the internet know Google products more than the support staff? I...

jamal01 by • Community Member
  • 690 Views
  • 2 replies
  • 1 kudos

Low Power Error Message

Hello, I just moved from Washington to California, meaning my Nest was in a box for 2 weeks. When I put it up today, it gave me a low-power message. Does it just need time to reset, or is there an issue? My apartment is brand new, so I doubt it's a w...

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