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Nest thermost resets itself

Sebnestuser
Community Member

Hi there I got a issue with my gen 3 nest thermostat, once a month my nest thermostat resets it self! For some reason it does that and I have to input all the settings and info again! I don’t know what to do I don’t get any error messages it just shows select language than, Wi-Fi network and postal code ! Basically I have re enter  the settings 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Sebnestuser,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Sebnestuser,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Sebnestuser,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake