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Replacing Version 1 Thermostat with a New Version 3

Rockywwf
Community Member

I am replacing our original Nest Thermostat from 2012 with a new version 3 so I can add sensors to different parts to my home. Are there any steps or recommendations on making the switch? I know the data will not transfer unfortunately but do I simply wipe out the old nest and delete from my account then just add the new replacement unit?

Thanks in advance!

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

Exactly right but I'll include the detailed steps below. Before you reset your old thermostat, you'll probably want to write down the wiring information so you can easily enter it again. On your thermostat, go to the Settings cog > Equipment. You may want to do this for other settings such as system heating type and safety temperature as well.

  1. Sign in to the Nest app.
  2. On the app home screen, tap the settings cog.
  3. Tap your thermostat.
  4. Scroll down and select Remove.
  5. You'll then be asked to confirm your choice.
  6. When you're ready, on the thermostat itself, go to the Settings cog > Reset > All Settings.

Once reset, switch off the power to your system and remove the thermostat from the wall.

  1. On the Nest app home screen, tap the settings cog.
  2. Scroll down and select Add product to start the setup instructions.
  3. To tell the app which thermostat you’re installing, scan the QR code on the back of your new thermostat. Or choose “continue without scanning” and select your thermostat model.
  4. Follow the rest of the steps in the Nest app.

Enjoy your new thermostat!

View Recommended Answer in original post

7 REPLIES 7

David_K
Platinum Product Expert
Platinum Product Expert

Exactly right but I'll include the detailed steps below. Before you reset your old thermostat, you'll probably want to write down the wiring information so you can easily enter it again. On your thermostat, go to the Settings cog > Equipment. You may want to do this for other settings such as system heating type and safety temperature as well.

  1. Sign in to the Nest app.
  2. On the app home screen, tap the settings cog.
  3. Tap your thermostat.
  4. Scroll down and select Remove.
  5. You'll then be asked to confirm your choice.
  6. When you're ready, on the thermostat itself, go to the Settings cog > Reset > All Settings.

Once reset, switch off the power to your system and remove the thermostat from the wall.

  1. On the Nest app home screen, tap the settings cog.
  2. Scroll down and select Add product to start the setup instructions.
  3. To tell the app which thermostat you’re installing, scan the QR code on the back of your new thermostat. Or choose “continue without scanning” and select your thermostat model.
  4. Follow the rest of the steps in the Nest app.

Enjoy your new thermostat!

Rockywwf
Community Member

Thank you!  I will post my results as soon and I complete the process (hopefully) today.

Rockywwf
Community Member

Ended up having a bad unit with a broken WiFi antenna. Swapped it out at Home Depot and install went flawlessly.  Thanks for the steps.

David_K
Platinum Product Expert
Platinum Product Expert

No problem, glad to hear it!

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

Thanks for helping here, @David_K.

 

I'm glad to know you've figured it out, @Rockywwf. I wanted to follow up and ensure you are good to go. Please let us know if you have any further questions; otherwise, we'll close the thread in 24 hours.

 

Regards,

Mark

I'm good and up and running again!

Markjosephp
Community Specialist
Community Specialist

Hi Rockywwf,

 

Sounds great! It's good to know it's back on track. It looks like we have come to a solution, so I'm going to lock this thread within 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

 

Thanks,

Mark