Troubleshoot a W5 Code on Nest Thermostat Read more
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Resolved! W5 Error
Hello. I’ve had a Nest 3rd gen Learning Thermostat for about 4 months now and it’s been awesome! Today it started showing error code W5 it isn’t seeing my router or my mobile hotspot and I’ve tried all the troubleshooting steps repeatedly, restarted ...
Yellow wire originally connects to Y/Y2 in Honeywell and Y1 is empty. Connect to Y1 or Y2 in Nest?
I'm replacing the Honeywell thermostats with Nest. The yellow wire is originally connected to Y/Y2 in Honeywell, Y1 is empty. I tried to connect it to Y2, but got an error during setup. I didn't try to ignore it, instead I wired it back to Y1, but I ...
Google Nest Thermostat stopped connecting to WiFi and now can’t find available networks
Hi community,My Nest (purchased in March 2021) stopped connecting to my WIFI network and now does not report any available networks. Have tried to following1) reset nest2) added WiFi name manuallyneither of these has resolved the issue. I have seen o...
Need to know how to wire these wires going Honeywell Mercury to Nest Gen 3 thermostat
Hello, all, I am replacing an old Honeywell Mercury thermostat with a Nest Gen 3 thermostat, but I am not sure which wires go where since the Nest app told me it could not help me. Any help would be greatly appreciated. A photo is attached. Thanks in...
Forgot my pin number
How to change my pin number
Heat link not working
Heat link has no lights except when I plug usb in. But still doesn’t control heat in room. Tried all the help suggestions, but looks like it may be a fault with the heat link terminal. Only 16 months old. Any suggestions as still under warranty so I ...
Nest Learning Thermostat 3rd Gen extended Blinking Green Light
My thermostat was working perfectly until earlier today, there is a blinking green light above the display, but the device display will not turn on. I have tried:Removing the device from the wall, then replacing the device on the wallPressing the dev...
Heat link not working
The heat link connected to my boiler does not work, no light flashing to establish connection and you can't manually turn the heating on/off with the button on the heat link. The only thing that seems to work is when I insert a USB into the heat link...
Thermostat can’t connect to WiFi
My thermostat is in FL. I am in MI. My power in FL went out and my nest thermostat won’t reconnect to my router. My Schlage smart door lock reconnected to my router by itself. My Wyze camera reconnected to my router by itself. But this expensive SMAR...
Nest Learning Thermostat will not connect to home wifi but will connect to hot spot
we cannot get our 2nd Gen Learning Nest Thermostat to connect to our home wifi. The thermostat will connect to our mobile hotspot fine, but will not connect to our home wifi.
