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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Resolved! W5 Error

Hello. I’ve had a Nest 3rd gen Learning Thermostat for about 4 months now and it’s been awesome! Today it started showing error code W5 it isn’t seeing my router or my mobile hotspot and I’ve tried all the troubleshooting steps repeatedly, restarted ...

Stpierredm by Community Member
  • 115 replies
  • 7 kudos

Heat link not working

Heat link has no lights except when I plug usb in. But still doesn’t control heat in room. Tried all the help suggestions, but looks like it may be a fault with the heat link terminal. Only 16 months old. Any suggestions as still under warranty so I ...

Ncrocky by Community Member
  • 3 replies
  • 0 kudos

Nest Learning Thermostat 3rd Gen extended Blinking Green Light

My thermostat was working perfectly until earlier today, there is a blinking green light above the display, but the device display will not turn on. I have tried:Removing the device from the wall, then replacing the device on the wallPressing the dev...

dcribordy by Community Member
  • 2 replies
  • 1 kudos

Heat link not working

The heat link connected to my boiler does not work, no light flashing to establish connection and you can't manually turn the heating on/off with the button on the heat link. The only thing that seems to work is when I insert a USB into the heat link...

Thermostat can’t connect to WiFi

My thermostat is in FL. I am in MI. My power in FL went out and my nest thermostat won’t reconnect to my router. My Schlage smart door lock reconnected to my router by itself. My Wyze camera reconnected to my router by itself. But this expensive SMAR...

kzett by Community Member
  • 7 replies
  • 0 kudos