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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21748 Views
  • 0 replies
  • 6 kudos

Lack of customer service, not refunding and ignoring emails

I am on my fourth heatlink replacement now. The last replacement that was sent was even immediately faulty, discovered by the nest engineer that installed it and had to come back several hours later as it left our heating on at full and you couldn’t ...

Nest Thermostat

We have two Nest Thermostat E's and we were able to confirm that one of them is causing our furnace system to turn on and off rapidly so we turned that unit off. Is there a phone number we can call to walk us through the steps required to fix the pro...

how do determine alt heat setting for heat pump

Hi, we just had a heat pump installed with dual heat option (i.e. inside gas furnace) and I'm trying to figure out if there's a way to determine what the right programming should be for alt heat in the Nest. Reading about heat pumps online there's so...

zaphod by • Community Member
  • 795 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat Bluetooth not connecting

I am running through the initial setup on the Nest app, and after I put in the Serial, I am asked to put in, what I can only assume, is the Bluetooth code displayed on the Thermostat. This never appears within the app, regardless of where I place my ...

RyanJivi by • Community Member
  • 1292 Views
  • 3 replies
  • 1 kudos

New nest thermostat, no RC connection

I have installed a new mirror type nest thermostat. I have a 24v transformer to compensate for my lack of a C wire, R and W only. I know that I connect one of the transformer wires to the C terminal but this unit has no RC terminal for the other wire...

Donnie115 by • Community Member
  • 3193 Views
  • 3 replies
  • 0 kudos

Can't reconnect thermostat after accidentally deleting

After I accidentally deleted my profile, I cannot reconnect my thermostat. I've tried resetting doing everything I possibly can. I know I can hook it up to the computer and enter some code code. If somebody can walk me through that I'd be grateful.

Norcal20 by • Community Member
  • 517 Views
  • 3 replies
  • 0 kudos
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