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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 17296 Views
  • 0 replies
  • 6 kudos

Adding Nest control to second IPad

I can’t get the Nest app to work on my Wife’s IPad. Works fine on mine. When I try to get the code from the app it says connected and no other options exist.

Rramjet by Community Member
  • 431 Views
  • 1 replies
  • 0 kudos

How to reset the PIN on thermostat

Hi, I’ve lost my Nest connection to my thermostat and I don’t remember the PIN. How can I hard reset the thermostat so I can unlock it in order to reconnect it to the Nest app?

Kaps17 by Community Member
  • 1075 Views
  • 5 replies
  • 0 kudos

Nest Thermostat

Hi, having an issue! The Nest thermostat (round and white) stopped showing on its screen for a few minutes, only showing a Google symbol and on the app said “power out and error”. The thermostat suddenly started working again however the app is still...

Kt38238 by Community Member
  • 487 Views
  • 3 replies
  • 0 kudos

Resolved! Nest heat link open them defect?

Hello all,My Nest thermostat is just over 2 years old and displays a message that open therm is not found. Strange thing is my heating starts to heat when that message is displayed. Its not necessary to run the heating since its summer.Narrowed it do...

Raimon by Community Member
  • 854 Views
  • 3 replies
  • 0 kudos

Heat link

My heat link has stopped working, it has 240v at it, but no lights working on it, thermostat has failed to connect wirelessly to the heat link, how do I go about getting a replacement heat link

HarrBarr by Community Member
  • 224 Views
  • 0 replies
  • 0 kudos

Blinking red and restarting. Not functioning.

Hi All,I have two Gen 3 learning Nest and installed them on the first and second floor. The one on the second floor is working fine and the one on first floor stopped working after 6+ months.It has red blinking light all the time and I tried charging...

Nest thermostat loses its mind.

We had been using our nest hvac thermostat happily for almost a year. Then at about 11 months it kept saying loss of wifi. I did not know this was a known nest issue so we only complained to Google worker friends. Then it became more often, then it w...

Tgbmom by Community Member
  • 2071 Views
  • 15 replies
  • 0 kudos

Resolved! Nest thermostat 7 wires

Said it was compatible with my system before purchasing.Now it says not compatible in the home app. 

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Travvyb by Community Member
  • 1238 Views
  • 6 replies
  • 0 kudos
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