Support changes to our earliest generation Nest Learning Thermostats Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
I can’t get the Nest app to work on my Wife’s IPad. Works fine on mine. When I try to get the code from the app it says connected and no other options exist.
Hi, I’ve lost my Nest connection to my thermostat and I don’t remember the PIN. How can I hard reset the thermostat so I can unlock it in order to reconnect it to the Nest app?
Hi, having an issue! The Nest thermostat (round and white) stopped showing on its screen for a few minutes, only showing a Google symbol and on the app said “power out and error”. The thermostat suddenly started working again however the app is still...
Hello all,My Nest thermostat is just over 2 years old and displays a message that open therm is not found. Strange thing is my heating starts to heat when that message is displayed. Its not necessary to run the heating since its summer.Narrowed it do...
My heat link has stopped working, it has 240v at it, but no lights working on it, thermostat has failed to connect wirelessly to the heat link, how do I go about getting a replacement heat link
Hi All,I have two Gen 3 learning Nest and installed them on the first and second floor. The one on the second floor is working fine and the one on first floor stopped working after 6+ months.It has red blinking light all the time and I tried charging...
We had been using our nest hvac thermostat happily for almost a year. Then at about 11 months it kept saying loss of wifi. I did not know this was a known nest issue so we only complained to Google worker friends. Then it became more often, then it w...
I get the same error message every time I try to add the new nest thermostat I just installed to our google home app:
Said it was compatible with my system before purchasing.Now it says not compatible in the home app.
Where do I find the qr code