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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Thermostat won’t give me an entry key

The thermostat went offline. I’ve tried every troubleshooting technique that’s suggested online. The thermostat won’t give me an entry key to add to my account on the app. The error message it keeps giving me when I hit get entry key is “there was a ...

Heat link has no power

My heat link looks like it has packed up, I’m getting power to the boiler but no power to the heat link. I have tried resetting and powering down etc but getting nothing. Is there a way to power the boiler manually without the heat link? And how do I...

Honeywell 6 Wires

Greetings,Have a Honeywell with six wires with Orange Wire is in the W and Black is in C. Air handler in attic has circuit breaker my neighbor told be turn off as well as the a/c breaker in main breaker box.What is correct way to wire?Thank you.

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bmfieldnc by Community Member
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Connectivity

Trouble connecting Wi-Fi to the thermostat. The error code it shows is W 5.

Charan304 by Community Member
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Sefety Temperature and Remote Sensors

Which temperature triggers the Safety Temperature features:The temperature of the main thermostat, even if the Nest Temperature Remote Sensor is used to regulate the heater?ORThe temperature measured at the Nest Temperature Remote Sensor

Connecting to my Nest device remotely

I am away from home and unable to see my nest device the way I used to. I’m not sure if this has something to do with the migration to Google. At any rate I can get into my Nest account but I can no longer “see” the thermostat so that I can tell what...

mamaG by Community Member
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Nest Thermostat Compatibility

 Hello,Can you tell me if my thermostat is compatible with nest? I used the Compatibility Checker prior to purchasing and it stated it WAS compatible with the Nest Thermostat. But now when trying to install, it’s saying it’s not compatible.Please hel...

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nmitch18 by Community Member
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Nest Gen 2 C wire question

Good morning. I have a gen2 learning thermostat. The idiot HVAC guy replaced my control unit with a two wire model that does not feature a C-wire port. He saw my Nest thermostat but I guess doesn't know about the need for power. Anyway, I am consider...

Installation

Anyone recommend a installation company for nest thermostat TW############EG. thanksandrew.

Moore68 by Community Member
  • 185 Views
  • 1 replies
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