Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Nest thermostat 7 wires
Said it was compatible with my system before purchasing.Now it says not compatible in the home app.
Adding a nest thermostat
Where do I find the qr code
Heat link isn’t working
My heat link isn’t working it’s saying error h71 the button on the wall isn’t even turning on
Hot water clicking off
I have a hot water scheduled for 1hr every morning. The hot water comes on, but sometimes has an issue where the heat link 'clicks' and shuts the hot water valve on the boiler. It then clicks on/off repeatedly for the hour and doesn't heat the water ...
Hot water schedule disabled setting - why not visible anywhere but thermostat?
Why on earth have a setting to disable the entire hot water schedule but only make this visible in the settings on the thermostat itself - not make it accessible via the settings in the app, or display the fact that it is activated when viewing the w...
Non compatible?
I am confused why my system is not compatible. When purchasing the product I double checked beforehand on the “compatibility checker” and it said compatible, but when installing the app says it is not. I have RC, R, W, Y, G, C wires. Can anyone help ...
Nest Thermostat E can't update
Hi, i have a nest thermostat E stuck at firmware version 6.1-9 (i'm in italy). I have already do a factory reset, but if i check in settings, it can't update. There is a solution for this?
Nest Thermostat causing AC freeze up
Wanted to upgrade my standard Honeywell thermostat to a smart thermostat and chose Nest based on reviews. However, since installing, my air conditioner keeps freezing up. It was never an issue with the old thermostat. Wiring is all correct according ...
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