cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21771 Views
  • 0 replies
  • 6 kudos

Heat Link dead

Our heat link is nearly 2 years old (installed winter 2020) and yesterday has stopped working completely. No lights appear at all on the device. I’ve tried resetting it, pushing and holding the button for 20 seconds, turning off its power supply and ...

mgfuller by Community Member
  • 343 Views
  • 0 replies
  • 0 kudos

Nest Thermostat Won’t Turn On

I bought and installed this thermostat over 2 years ago and it’s been working great. All of a sudden, this evening, I notice it’s no longer connected to Wi-Fi. I assume the batteries are low, so I popped it off the mount, swapped fresh batteries (tri...

Error when trying to setup device.

  The device is connected and functions, however near the end of setup I get an Home Address error screen. Then when I go into the device to change the temp. It tells me that it was not fully setup and I need to remove it and start over. This is so f...

81EA1529-63C0-43EA-A3FB-4D6C5A9FDCD8.png

Heatlink dead

Today I came home from work and home was cold, and seen thermostats, it shows error message of H71, and then I went to check heatlink, it was dead. nothing was happening in that heatlink, read all the conversations and did all what was advised but no...

New home

moved into a house with a Nest Thermostat. Should we clear everything and start from the beginning? How do we start from the beginning?

VicBab by Community Member
  • 652 Views
  • 4 replies
  • 0 kudos

Nest Thermostat e - not connecting to WiFi

So I have been happily using the nest e thermostat for almost 2 years. Recently I changed from fibreoptic broadband to 3 mobile boradband on the ZTE 5g router. initially after setting up the new broadband, all of my google/nest products worked perfec...

New NEST/Google installation switching modes

I just received a box of NEST/Google thermostats from Jackson EMC. It is in heat mode and can't seem to get it into cool mode. May have a wire not right. I seems to work fine as a Heat thermostat but not as a cooling thermostat.

Wtorr by Community Member
  • 520 Views
  • 3 replies
  • 0 kudos

3rd generation nest learning thermostat

Just found out about the legionella concept. How long does it come on for in this mode? Although I have set my hot water to come on one hour in the morning and one hour at night, it still kicks in.What can be done?

Mitchmort by Community Member
  • 2317 Views
  • 5 replies
  • 0 kudos

Heat link not turning on

I have a 3rd Generation Nest Learning Thermostat. Some time ago, I got a message saying that "It looks like your Heat Link is off." I didn't think much of it as I didn't need heating at the time, but today I tried to turn on the heating and realise t...

hnarayanan by Community Member
  • 1129 Views
  • 4 replies
  • 0 kudos

Google nest E thermostat

Hello, My nest E has the house with the arrow icon. I have tried everything to reconnect it to the app but it doesn't work. Please help Ed

Ed1234 by Community Member
  • 550 Views
  • 3 replies
  • 0 kudos
to vote