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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21904 Views
  • 0 replies
  • 6 kudos

how do determine alt heat setting for heat pump

Hi, we just had a heat pump installed with dual heat option (i.e. inside gas furnace) and I'm trying to figure out if there's a way to determine what the right programming should be for alt heat in the Nest. Reading about heat pumps online there's so...

zaphod by Community Member
  • 798 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat Bluetooth not connecting

I am running through the initial setup on the Nest app, and after I put in the Serial, I am asked to put in, what I can only assume, is the Bluetooth code displayed on the Thermostat. This never appears within the app, regardless of where I place my ...

RyanJivi by Community Member
  • 1298 Views
  • 3 replies
  • 1 kudos

New nest thermostat, no RC connection

I have installed a new mirror type nest thermostat. I have a 24v transformer to compensate for my lack of a C wire, R and W only. I know that I connect one of the transformer wires to the C terminal but this unit has no RC terminal for the other wire...

Donnie115 by Community Member
  • 3207 Views
  • 3 replies
  • 0 kudos

Can't reconnect thermostat after accidentally deleting

After I accidentally deleted my profile, I cannot reconnect my thermostat. I've tried resetting doing everything I possibly can. I know I can hook it up to the computer and enter some code code. If somebody can walk me through that I'd be grateful.

Norcal20 by Community Member
  • 522 Views
  • 3 replies
  • 0 kudos

Nest Thermostat

My app won’t connect to the thermostat to allow me to control it from the app. I have Bluetooth on. I am standing right by it. Just keeps saying unable to connect try again. It was connected to an old email but it was a work email and I no longer wor...

Jswolfe by Community Member
  • 2517 Views
  • 11 replies
  • 0 kudos

should the fan activate when calling for heat

When initially setting up my nest, one of the questions asked was "should the fan activate when calling for heat," it said "you can always go back and change this setting later," (or something like that). Where do I find this setting to change it, wi...

Nestsetup.jpg
LarryTate by Community Member
  • 9549 Views
  • 4 replies
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Resolved! Adding a 3rd Generation thermostat to google home

OK I have a 3rd Generation Nest Thermostat. I have installed the Nest app and I am connected to the thermostat as owner. If I try to add family members, it tells me I have to use the Google Home app. The family members are already there in Google Hom...

PaulBurden by Community Member
  • 7349 Views
  • 10 replies
  • 0 kudos

Wiring help

Im tying to wire the tstat and i have a rh and rc wire can this be done? If so how. The other wires are y,w,g

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