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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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No power on Nest Thermostat

our heat link had stopped working. 2 years old, No power at all. Checked by heating engineer. Boiler is working. No work done or power cuts. How do I get a replacement as soon as possible.

Pol21 by Community Member
  • 671 Views
  • 0 replies
  • 1 kudos

Thermostat keeps losing heat link

I have a Nest Thermostat E that I inherited with the house. It took a while but I got it all working last winter. However, all summer I have been getting error notices that the thermostat couldn’t connect to the heat link. Then suddenly it would come...

Neat heatlink wiring

Hi, I have a Potterton thermostate which I am trying to replace with the best heatlink. I have three wires, Blue, red and yellow. Could anyone shed some light as to what connections these should be wired to on the heatlink. I’ve isolated the red, blu...

Matt15 by Community Member
  • 405 Views
  • 1 replies
  • 0 kudos

Heat Link dead

Our heat link is nearly 2 years old (installed winter 2020) and yesterday has stopped working completely. No lights appear at all on the device. I’ve tried resetting it, pushing and holding the button for 20 seconds, turning off its power supply and ...

mgfuller by Community Member
  • 344 Views
  • 0 replies
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Nest Thermostat Won’t Turn On

I bought and installed this thermostat over 2 years ago and it’s been working great. All of a sudden, this evening, I notice it’s no longer connected to Wi-Fi. I assume the batteries are low, so I popped it off the mount, swapped fresh batteries (tri...

Error when trying to setup device.

  The device is connected and functions, however near the end of setup I get an Home Address error screen. Then when I go into the device to change the temp. It tells me that it was not fully setup and I need to remove it and start over. This is so f...

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Heatlink dead

Today I came home from work and home was cold, and seen thermostats, it shows error message of H71, and then I went to check heatlink, it was dead. nothing was happening in that heatlink, read all the conversations and did all what was advised but no...

New home

moved into a house with a Nest Thermostat. Should we clear everything and start from the beginning? How do we start from the beginning?

VicBab by Community Member
  • 652 Views
  • 4 replies
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