06-01-2023 09:24 AM
I had a fire on the floor where one of my nest thermostats were. They threw it away with the wall tear down. How do I get a replacement thermostat? Do I have to buy a new one just for that floor? I have 4 floors
06-01-2023 09:44 AM
06-04-2023 12:34 PM
Hi Travy,
I'm jumping in to ensure everything is good here. Have you seen JillG's response? Have you already reached out to our support team? See the link provided above.
Best,
Dan
06-07-2023 02:09 PM
Hey there,
I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
06-09-2023 02:17 PM
Hello folks,
Thanks for the assistance here, Dan.
@Travy, I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours.
Best,
Mark