Google Nest Community

How to file a formal complaint with NEST

Hi there, I've been trying to have Nest honor its warranty since September (2021) for my thermostat which broke under the 1 year time frame. It clearly states that either a refund or a replacement is an option. https://nest.com/legal/warranty/ "If th...

What does the yellow cogwheel mean ? (has replaced green leaf symbol)

NB: No idea WHICH Nest thermostat I've got ... to me a thermostat is a thermostat, and nothing in my android app tells me which type of thermostat I actually have.-------------------I have just turned down my thermostat to what should be the ECO temp...

Temp drops 2 degrees before heat comes on

Google Home Away routine doe not trigger eco

My Google Home Away routine is set to turn my nest thermostat to eco but I cannot get it to work properly.When I leave it registers that and sets the home to 'Away'; however, the thermostat remains on heat mode. Any ideas on what to try? Thanks

Nest Thermostat notifications

My nest thermostat notifies me to change air filters. What air filters is it referring to?

Nest power connector

Should I loop the white wire from the power connector around W1 and W2 as shown in this picture?

Nest temperature sensor "can't connect"

I just installed a Nest Learning Thermostat and it seems to be working. I am trying to add a Nest Temperature sensor to the setup. I added it to the home app with no problem. However when I "Check connection" to the sensor it says "your thermostat is...

nest temperature sensor

How do you un-associate a nest temperature sensor from a nest account that is unavailable?

Nest Thermostat setup problems

Ok the nest is installed. When configuring, it said that a wire was not detected so I followed the instructions and fully connected the wire. rather than retesting, it bounced me out and I had to setup again. Now Nest home cannot detect the thermosta...