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Reset Nest temperature sensor to factory default

bigmonkey70
Community Member

Hi,

How do I reset the nest temperature sensor to factory so I can add them again to my nest App?

I have 3  of the sensor and when added it keeps saying that it is associated with another Nest account.  I had another account before migrated to Google.  I also removed that WWN account already and did added to my google account but never showed up.  I then reset everything and start from scratch.  

I already removed the battery for the last hour and still cannot add

Thanks

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey bigmonkey70,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Adamnbliss
Community Member

I’m having the same trouble.  Switched over to google and now I can’t connect my nest sensor because it is connected to my old account.  How do I reset it to factory settings?

Jake
Community Specialist
Community Specialist

Hey Adamnbliss,

 

I am sorry to hear you are running into the same issue. I would be more than happy to help out, and ensure you are good to go. I did find a helpful article that provides more details on how to restart or reset your device, depending on the model.

 

Please let me know if that helps out, or if you are still having trouble from here. 

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake