Resetting my nest

[Chicainchico]

I can’t get my phone app to connect properly to my nest thermostat. I’ve tried to reset it change my password change my email. I need to do a hard stop I guess and reset it but I can’t figure out how to do it.

[Kcalabrese]

There’s a factory reset option in the setting menu on the actual thermostat itself.  Or you can delete it from your phone and re-add it.  

[zoeuvre]

Hi folks,

@Chicainchico, thanks for reaching out. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further. 
 

I appreciate your help, @Kcalabrese. 

Best,

Zoe

[zoeuvre]

Hi Chicainchico, 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

[zoeuvre]

Hi there, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe