Returned nest but no response to Fed ex says it arrived

[kusinerobo]

Sent my replacement nest back. it was recived but no email from google I have tracking number and all

[zoeuvre]

Hi kusinerobo, 

Yikes! Don't give up on us yet—we'd like to further check on this. Could you help us with your case ID with our support team so we can take a closer look at what happened?

Best,

Zoe

[kusinerobo]

Case ID 9-3315000035391. Checking if yoou recived my nest return.

[zoeuvre]

Hi there, 

Thanks for the information. We have marked your returned device as received, so you no longer need to worry about it. If you'll be needing a replacement in the future, you may contact us back so we can check it out for you. 

Regards,

Zoe