Safety Temps on Nest App

[cuhrinn]

On my nest app, it’s not allowing me to change the safety temperature to above 45 or below 95 degrees, this is a ridiculous temperature when you have pets at home I don’t understand why there is a limit for the safety temps, am I doing something wrong?

[zoeuvre]

Hi cuhrinn, 

Thanks for posting here in the Community forum, and I'm sorry to hear about the situation. Let me take a look at this for you.

Safety Temperature is limited to a certain temperature range, which only activates when the system fails or to prevent your home from going above or below the set limits. When the predetermined limits are reached, Safety Temperatures can stop your home from dropping or rising above a specified degree. Options to change their safety temperatures can be found on the thermostat, in the Nest app, or in the Google Home app. Please check your Thermostat Safety Temperatures for additional details.

Let us know if you have any other questions. We're happy to help. 

Best,

Zoe

[zoeuvre]

Hi there, 

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Thanks,

Zoe

[zoeuvre]

Hello cuhrinn, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe