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Schedule not active automatically on hot water

philipo54
Community Member

schedule not working automatically 

3 REPLIES 3

Markjosephp
Community Specialist
Community Specialist

Hello philipo54,

 

Oh no! I'm sorry for the inconvenience it has caused you. I'd love to know more about this.

 

A question: what type of Nest Thermostat do you have? You might want to double-check the setpoints you've set on your thermostat schedule. If needed, you could try dragging the setpoint up and down to adjust the target temperature and left or right to adjust the time of the setpoint. Please take a look at this article and let us know if you need more help.


Thanks,

Mark

Ebedia
Community Specialist
Community Specialist

Hey everyone,

 

@philipo54 how's it going with your Nest Thermostat? We would appreciate it if you could share with us the information that Mark is asking. Also, were you able to perform the steps that we're suggesting? We'd be glad to hear from you — We'd like to make sure everything is working.

 

I appreciate the help, Mark.

 

Regards,
Emerson

Ebedia
Community Specialist
Community Specialist

Hi philipo54,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Thanks,
Emerson