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Schedule on Android App(Nest Mobile) 0.5℃ higher than browser app(Nest Web)?

ydrol
Community Member

I've been trying to fine-tune a new schedule using lower CH flow temps.

I've just noticed the schedule on my Nest Mobile android app is not exactly the same as the laptop Nest Web app? 

If I add or move a  point via laptop/browser for e.g.  22.5 it appears on phone app as 23

If I add or move new point via phone app for say 24 it appears on laptop/browser app as 23.5

This seems to be an intermmitent issue - some points sync exactly. Some have the 0.5 difference.

EDIT: I can get them back in sync by dropping it down to 9℃ and taking it back up again.

EDIT2: I've compared points created in both Nest Web and Nest Mobile against the schedule on the control itself and it seems like the error is with some points created via the Nest Web.

 

Mobile - 18.5
MobileMobile

 

 

 

Nest - 18.5

NestNest

 

 

 

Web - 18

WebWeb

 

 

 

1 REPLY 1

Jhonleanmel
Community Specialist
Community Specialist

Hi ydrol,

 

Thanks for sharing the steps that helped resolve your issue. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

 

Best, 
Mel