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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Wiring

Installing Nest thermostat and old unit has a jumper that is labled RC and RH do I need to have a jumper.Also having trouble getting unit to bring up main screen to operate manually is it because I'm not set-up on my phone app.

Et-1 by Community Member
  • 209 Views
  • 3 replies
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controlling temperatures for WEEKLY renters

Hi, we own a condo in florida and have bi-weekly rentals. I need to allow the renters to adjust the thermostat but i want to set a range to control costs. if i understand the online help correctly all i can do is set to EITHER heat or cool and set ra...

Gen 2 Nest over reading ambient room temp by 15-20 degrees F

I use a 2nd generation Nest software 5.9.4-5 that in the past several months has been consistently over reading ambient room temp by 15-20 degrees F. it seems like a shifted baseline. For example this morning an independent thermometer read room temp...

rfd by Community Member
  • 258 Views
  • 4 replies
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Resolved! Can’t operate Nest thermostat via Google Home

Hi, sorry if this has already been asked and answered. My Nest Thermostat has worked flawlessly for months but now all of a sudden I can’t operate it through the Google Home app, but it still works fine through the Nest app? I have tried removing it ...

PaulR84 by Community Member
  • 706 Views
  • 11 replies
  • 1 kudos

Unwanted Eco mode activity

I’ve noticed more than once that Google is turning the Eco mode on without my permission. Most recently, it occurred after Google posted a notification in the Home app, proposing Eco mode, and stating the benefits would be seen within three weeks. Th...

Battery life

I moved into my home with 3 Nest Thermostats already installed. All 3 worked fine for heating but only 1 is able to control the AC. Since switching to just AC the battery life on the thermostat drains daily. It's a USB charge so I'm having to charge ...

Mrumlewi by Community Member
  • 384 Views
  • 8 replies
  • 0 kudos

Resolved! Difficulty connecting 2nd Nest Thermostat to app

So the question is why won't two Nest Gen 3 work under one home in the app and how to fix?_______________________________The installation of my first Nest Gen 3 Learning Thermostat to the upstairs of my house went perfectly. I'm trying to add a secon...

jakemoore by Community Member
  • 947 Views
  • 8 replies
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Resolved! Troubleshooting threads locked too soon.

There are several threads with my exact same problem. And all posts look the same:1) User posts problem2)Google employee apologizes for problem and asks if problem is still solved a few days later3)Jake locks the thread with no discussion of the prob...

jakemoore by Community Member
  • 262 Views
  • 3 replies
  • 3 kudos
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