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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3991 Views
  • 0 replies
  • 5 kudos

Nest Thermostat missing wire?

I wired my nest thermostat but my AC isn't showing up on my equipment. There was originally a yellow jumper wire in my old thermostat but now I only have 4 and none of them are yellow. Unsure if my system is compatible.

emsmrcka by Community Member
  • 261 Views
  • 4 replies
  • 0 kudos

Nest E with six wires: Hot to install

How do I install a Nest E with six wires? : White, Yellow Green Orange Blue Red The wires are connected to the "conventional" tray of terminals on a my old thermostat.

zumberge by Community Member
  • 270 Views
  • 4 replies
  • 0 kudos

help with wiring

In January I installed a Nest, to replace an old thermostat. Heat worked great, and I didn't think to check the cooling since I live in the Northeast. A recent 90 degree day prompted me to turn on my air conditioning, but no cooling mode appears in t...

richey04 by Community Member
  • 536 Views
  • 8 replies
  • 1 kudos

Thermostat sensors

Ever since I installed a temperature sensor, Google can't tell me what the temperature is in the house when I ask, even if I specify a room based on the thermostat and sensor locations. Is there a way to do this or is Google not smart enough for it y...

kmoreno by Community Member
  • 453 Views
  • 8 replies
  • 0 kudos

C wire

Hello,I am looking into getting a Nest thermostat, I looked at my wiring and I don't have a C wire connection, will that matter?

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kgma by Community Member
  • 398 Views
  • 6 replies
  • 0 kudos

Air conditioner keeps running but not cooling.

We've been having issues with the air conditioning unit fan running but is not cooling the house. I power off the thermostat and the air conditioner and let it set for a while to reset it. When I turn it all back on again everything's working fine ag...

LilSnot by Community Member
  • 7078 Views
  • 26 replies
  • 1 kudos

Poor support service

I raised an issue here - https://www.googlenestcommunity.com/t5/Nest-Thermostats/Home-Away-not-working/m-p/157886#M32578 over 3 weeks ago, which was closed by @DragosC with an expectation that it would be resolved by raising an issue - 9-609100003254...

Rossoreed by Community Member
  • 169 Views
  • 1 replies
  • 0 kudos
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