09-27-2024 02:12 PM
Installed new Nest thermostat 3rd generation. Will not find any wifi networks. I have unplugged and plugged in my router. All other devices on my wifi are fine.
I also tried pulling out the thermostat and resetting it by holding it in until it resets. Both seemed to work okay but still no wifi networks detected.
Also, when I am on the main screen on the thermostat, anything I click (eg Settings) just returns back to the main screen.
09-30-2024 02:47 PM
Hello @IndianRoad
Thanks for reaching out to our Nest Community. I'm happy to help you with this new Nest Thermostat and the connection with your network.
I really understand your current situation. Let me lend you a hand to find a solution.
When is the first installation with our Nest Thermostat, we suggest first charging the thermostat display with the USB port located on the back for the display.
After a full charge, your Nest Thermostat can connect normally with the WiFi network.
Feel free to keep us posting about your situation. I'll find a solution for you.
Best regards,
Douglas.