System not functioning. Want repair or repli

[Emmet]

System inoperative. Need repair or replacement. 

[Jenelyn_O]

Hi Emmet,

Thanks for reaching out. I'm sorry for the delay. Could you tell us more about it? In what country are you located? What are the troubleshooting steps you've already tried? Would you mind listing them? 

Best,

Jenelyn

[Emmet · Accepted solution]

See previous communications. Please email me a tracking # for the replacement you are sending me.

[Jenelyn_O]

Hey Emmet,

I'd like to check your case. Please provide your case ID number, so we can take a closer look at it. 

Regards,

Jenelyn