01-21-2022 11:07 AM - edited 01-21-2022 11:13 AM
It says it will take 20 min to reach temperature, however when checked 20 min later, it says it’ll take 20 min once again.
Thanks
Steve
01-28-2022 09:24 PM
Hi Dundas2020,
Sorry to hear about your experience but thanks for reaching out. I want to check on this further.
A few questions — what type of Nest thermostat is this? Were there recent changes made on your HVAC system or your thermostat before experiencing this? Also, when was the last time that a technician had checked on your system? It would also be great if you can provide a summary of the steps you've already tried so we can pick up from there.
Best,
Melba
02-01-2022 07:58 PM
Hey there,
I'm checking back in if you still need help with your Nest thermostat.
Best,
Melba
02-02-2022 09:05 PM
Hi,
Since it's been since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one should you have more questions or have other concerns in the future.
Best,
Melba