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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4649 Views
  • 0 replies
  • 5 kudos

Why am I getting a Y1 Wire error?

A week ago we had an issue with our ac unit and replaced a couple parts and now I keep getting a Y1 wire error. If I pull the nest off the wall and then put it back it starts working fine. Why is this all of a sudden happening??

Kbfield1 by Community Member
  • 3240 Views
  • 4 replies
  • 0 kudos

google nest thermostat 3rd

OUT OF THE SUDDEN it cannot find my wifi. i've factory reset the Thermostat AND the wifi also to make sure. stiill cannot connect.

yohhpark by Community Member
  • 326 Views
  • 5 replies
  • 0 kudos

Nest not connecting to the network.

HelloMy Nest keep looking for the Network. Keep looking and looking. Band New!! The battery is fully charged. I charged it overnight. And still looking for the network. I know it's not a network problem or a router. I have another Nest that I purchas...

Quicman by Community Member
  • 717 Views
  • 12 replies
  • 0 kudos

Nest thermostat not cooling

So nest thermostat was working pretty good up until about two weeks ago. I am in a very hot part of Florida and granted its been like 98 the past couple of days but when i come home from work my nest thermostat has gone up a couple degrees in temp. I...

jonsnow42 by Community Member
  • 400 Views
  • 3 replies
  • 0 kudos

Nest is not reaching desired cooling temp.

All of the sudden yesterday our ac will not cool to set desired temp. It ran all night set at 72 degrees with the best saying “ reach temp in 2 hours” but the temp still stayed at 77 degrees and never went down nor did the ac stop all night or all da...

JMans by Community Member
  • 750 Views
  • 10 replies
  • 1 kudos

Compatibility wiring photo

 My Nest thermostat says it is not compatible. Which model of Nest Thermostat will be compatible with these wires? R, Y, B, W, G and W2, with a jump wire to Rc.

IMG_9965.jpeg

Resolved! Nest learning tstat orientation setting flipped wrong by itself

We got a new heat pump last Winter with a Nest learning thermostat. It heated in the winter and has cooled in the Summer up until this evening when it just started heating unexpectedly. I tried restarts, which did no good, until I found the help arti...

R12816 by Community Member
  • 313 Views
  • 5 replies
  • 0 kudos

Temperature Sensor Associated to Another account

I have 3 temperature sensors that were connected to our Gen 3 learning thermostat. Tonight we finally did the migration to a google account. The migration did not go well, and we ended up deleting the old account / device and re-adding from scratch.O...

Nest thermostat as a weather station

Dear community.I just changed my HVAC system and unfortunately I was asked to replaced my Google Nest Thermostat for the one provided by the manufacturer which doesn't communicate with my google nest thermostat sensors that I have around my home. The...

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