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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21803 Views
  • 0 replies
  • 6 kudos

Password Reset

I can’t reset my Nest password. I’m not getting the reset email. 

KayM by Community Member
  • 289 Views
  • 1 replies
  • 0 kudos

Resolved! Heat link dead

Hi, a few days ago our 3rd gen Nest thermostat (serial number ################) showed the error code h72. I checked the heat link and it looks pretty dead to me. No lights, even after complete power cycling - all cables connected. From what I see he...

JD9 by Community Member
  • 1080 Views
  • 2 replies
  • 1 kudos

Continuous Rush Hour Display

The Android Home app is showing Rush Hour mode continuously. This screen cap was taken at 23:43 and that little gold symbol has been there for at least 3 days.Does that come from the electrical utility or is that a wrinkle in the app? Anyone? 

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DaleN by Community Member
  • 350 Views
  • 1 replies
  • 0 kudos

Do I Need a C-Wire or Can I swap G to C?

I got a new 5 Ton Carrier HVAC. It has gas forced air and a/c. I installed a 3rd Gen Nest Learning Thermostat and when I turn the A/C on, it doesn’t turn the compressor on. It makes this clicking noise. See videos here:https://youtube.com/shorts/CccX...

Thermostat will not stay cool

The cool air will not blow continuously. The air stops on its own then says “starts in 2:30” then the cool air begins to blow again for 30 seconds then stops again and starts the countdown. Please help!

BRivers by Community Member
  • 367 Views
  • 1 replies
  • 0 kudos

Schedules and Temperature offset (Calibration)

First of all, the app needs to allow multiple schedule setting for each mode.Different settings are needed for the current outdoor weater to provide the best comfort and efficiency.Early, Mid, andd Late Seasonal settings are needed to achieve this pr...

WDC65 by Community Member
  • 442 Views
  • 1 replies
  • 0 kudos
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