Nest Thermostat

[Melissap]

Hi my Nest thermostat is stuck on the home Icon

[MelbaDT]

Hi MelissaP, 

Sorry to hear about your thermostat but thanks for reaching out. Let's check on this further. 

A few questions — what type of Nest thermostat is this? When you try to press on the display then turn the ring, what happens? Also, have you tried to manually have it restarted? If not yet, try it out by following the steps here: https://bit.ly/2Ym3hhJ

Keep me posted. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — still need help with your Nest thermostat?

Best, 

Melba

[MelbaDT]

Hi, 

Since it's been since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one should you have more questions or have other concerns in the future. 

Best, 

Melba