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The Nest thermostat does not stay at the temperature set

Dundas2020
Community Member

It says it will take 20 min to reach temperature, however when checked 20 min later, it says it’ll take 20 min once again.

Thanks

Steve

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hi Dundas2020, 

 

Sorry to hear about your experience but thanks for reaching out. I want to check on this further. 

 

A few questions — what type of Nest thermostat is this? Were there recent changes made on your HVAC system or your thermostat before experiencing this? Also, when was the last time that a technician had checked on your system? It would also be great if you can provide a summary of the steps you've already tried so we can pick up from there. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

I'm checking back in if you still need help with your Nest thermostat. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

Since it's been since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one should you have more questions or have other concerns in the future. 

 

Best, 

Melba