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Thermostat App Refresh

1299Gregory1
Community Member

Background App Refresh blocked out?

CE7AF515-0B6E-45C9-B089-9707E9F935CE.png

3 REPLIES 3

Ryan_G
Community Specialist
Community Specialist

Hi 1299Gregory1,

 

Thanks for reaching out here in the Google Nest Community.

 

I'd like to try a couple of things for us to further assist you. Have you tried uninstalling and re-installing the Google Home app? By doing so, you'll be prompted to allow some settings before you continue.

 

You could also go to your iOS settings > screen time > Content & Privacy Restrictions (enter screen time password) > Background App Activities > Allow.

 

Let us know how it goes by replying to this thread.

 

Regards,

Ryan

MelbaDT
Community Specialist
Community Specialist

Hey there,

 

Checking back in ― how's it going? Still need our help?

 

Best, 

Melba

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Best regards,

Ryan