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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat is connected to WiFi but app shows offline.
Samsung Galaxy S21 Ultra.Newest Home app version.New thermostat.Tried factory reset twice, disconnected and reconnected tstat. Restarted tstat and router. Still have same issue.
Heating won’t turn off!
Nest thermostat and heating system has been working fine until now. Thermostat is set to a schedule and readings match the input. However, despite what the display says the heating remains on! This has only just started as everything was fine until a...
Nest heating won’t turn off
Nest thermostat and heating system has been working fine until now. Thermostat is set to a schedule and readings match the input. However, despite what the display says the heating remains on! This has only just started as everything was fine until a...
Resolved! Nest 3rd Gen heating coming on during the night
Hi I've had my Nest Learning 3rd Gen for less than a week. Still getting to grips with it.No matter what I do, it keeps turning the heating on during the night. With the current prices here in UK I can't afford to have used £4 before I've got out of ...
Nest e thermostat won’t connect
I’ve been through the entire trouble shooter about 5 times. I’ve reset the thermostat, I’ve tried to connect to my phone’s hotspot, I even got a new router and it still won’t connect to Wi-Fi or the app. I’ve only had this years. Any suggestions? Bec...
Nest Thermostat Boiler
I have a Nest Thermostat and a Boiler with a Hydrostat 3200. With an R&W connection it works fine, but doesn’t have enough battery power and can run through batteries. I tried adding the power connector, it had enough power, but wasn’t controlling th...
Compatibility Checker said my system was compatible, setup says it isn't? Any ideas?
Here is a picture of my wiring--no idea how old the system is but the compatibility checker (which I triple checked before buying a nest) said it WAS compatible. Then, I get the thing in and go into set up and suddenly it says it isn't compatible......
Nest heat link not responding
Hi,thermostat and heat link were working perfectly until today. Heatlink now has solid yellow light and H71 error on thermostat. won’t go into manual mode and won’t respond to pressing 20 seconds for hard reset.Any ideas??
Resolved! Installation wiring
Hello:My original thermostats are Rodgers-White (Model 1F80-261). Photo attached. I successfully installed the Nest Learning Thermostat on the main floor. It works perfectly. Photo attached. I need help with the upper level which has a master and sla...
Nest Thermostat Eco mode ignored
Hi, does anybody know why my Nest is doing the following.When in Eco mode it sometimes decides to follow the schedule, even when I'm not at home?Why doesn't home and away work properly, as the heating again follows Schedule and comes on when I'm not ...
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