Thermostat Wiring Issues

[ddrenter]

A couple of months ago I had to install a new HVAC system.  After a few days my Nest starting dropping off my network and became unresponsive to any touch etc.  I have to unplug it off the wall and plug it back in to make it work again.  And when I do I get a message that says "New Wiring Detected".  I go through the set up and it works fine for a couple of weeks until I have to run through the same process.

Any ideas on the issue or how to fix it permanently?  Thank you.

[CoolingWizard]

Wake up your thermostat, turn your ring to manual, then turn your ring into you get to equipment, select equipment, then rotate the ring to pro set up, you’ll see all the wiring and look for any wedges behind the wires that are yellow, select the yellow one and correct it to verify it. If they’re all green then it knows about all the wires but the ones it’s a new wire that it does not know what the wire does will have a yellow wedge and not a green wedge 

Ken, The AC Cooling Wizard 

[EdwardT]

Hi folks,

@CoolingWizard, thanks for the help!

@ddrenter, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[EdwardT]

Hi ddrenter,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi ddrenter,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward