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Thermostat battery keeps losing power

atooth
Community Member

I had my thermostat for three months, it worked with no issues

In the past couple of days the thermostat go blank with a blinking red light

I have to take the front of the thermostat off and charge the unit

It charge works for awhile then dies and has to be charged again

I checked all the wires

I am concerned

 

7 REPLIES 7

atooth
Community Member

It seems like an issue with the battery but the unit is new

 

atooth
Community Member

I have a nest pro

atooth
Community Member

I went to settings, I can see the battery is low

 

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary

ArunKumarS
Bronze
Bronze

Hey Atooth, Welcome

Check out the below help center page, i hope that will help to solve your Problem

https://support.google.com/googlenest/answer/9233319?hl=en#zippy=%2Cblinking-red-light-on-your-therm...

Thanks

Kurplop
Community Member

I'm having the same issue. I had to get mine replaced a year ago because of bad firmware by Google. It has worked flawless until now. I think there was just a nest update pushed by Google. If you have to replace your thermostat Everytime they decide to update, well I'll just say that's not "smart".