09-02-2021 04:51 AM
I had my thermostat for three months, it worked with no issues
In the past couple of days the thermostat go blank with a blinking red light
I have to take the front of the thermostat off and charge the unit
It charge works for awhile then dies and has to be charged again
I checked all the wires
I am concerned
09-02-2021 04:52 AM
It seems like an issue with the battery but the unit is new
09-02-2021 04:54 AM
I have a nest pro
09-02-2021 04:57 AM
I went to settings, I can see the battery is low
09-10-2021 10:29 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
09-11-2021 09:28 PM
Hey Folks
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Hilary
09-02-2021 06:07 AM
Hey Atooth, Welcome
Check out the below help center page, i hope that will help to solve your Problem
Thanks
09-02-2021 06:09 AM
I'm having the same issue. I had to get mine replaced a year ago because of bad firmware by Google. It has worked flawless until now. I think there was just a nest update pushed by Google. If you have to replace your thermostat Everytime they decide to update, well I'll just say that's not "smart".