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Thermostat dno longer sees any WiFi network and will not connect to phone. Other thermostat does

rgaila
Community Specialist
Community Specialist

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Original Poster: Khoner  

I have two Nest 3rd gen thermostats. They have been in use for about 15 months. One just stopped connecting to the network. I followed all of the troubleshooting information. Thermostat does not see any networks. Other one works perfectly. The whole reason for getting a Nest was the connectivity and the learning abilities.

1 REPLY 1

rgaila
Community Specialist
Community Specialist
Hi Khoner, 
 
It sounds like you've already tried some troubleshooting steps, but I just wanted to check these are the ones you're referring to? If you've not tried a step, it may be worth giving it a shot just to check.
 
 
-From david.king Gold Product Expert.