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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 0 replies
  • 6 kudos

Nest not recognizing AC unit

The app only shows my heating and fan. It does not show my cooling equipment. I confirmed the wire to the AC unit has power. I have been with two different agents who helped me check all the wiring and verify that and confirm it’s correct as well as ...

Cooperjd by • Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

Replacement offer - Tado thermostat

I received an email telling me support for my Nest thermostat will be discontinued. Google are offering a discount on a Tado thermostat. The email did not tell me how long this offer is open for. As I still have five months to go before support disco...

newbreeze by • Community Member
  • 102 Views
  • 0 replies
  • 0 kudos

New home and Nest thermostat issues

I have just moved into a new home. The previous owner left the Nest thermostat behind for us, but it is connected to their Nest account. I have gone into Settings-Reset but there is no option to reset 'Account Connection'. I also cannot for the life ...

Bigweed by • Community Member
  • 89 Views
  • 1 replies
  • 0 kudos

Thermostats

The eco mode won’t turn off, and the house gets very hot — my dog is suffering when I’m not home.

Disapoearing from the app

Not having any connectivity or wifi issues, my issue isn't listed. I have had my thermostat a couple years now, and about 3 months ago, it just disappeared off my nest app. I uninstalled it from the app and reinstalled it again just a week ago and no...

Nest 3rd Gen Thermostat flashing orange and green light

Worked fine for a year then stopped turning on cool air. Blows hot. Had A/C guy out and it isn’t the system, it’s the Nest. It flashes an orange then green light when this is happening. Last time, I did a factory reset and it worked for another month...

Krreedy by • Community Member
  • 107 Views
  • 1 replies
  • 0 kudos
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