Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 26016 Views
  • 0 replies
  • 8 kudos

Nest thermostat w5 error

HiI have a thermostat that suddenly showed the W5 error. I have tried everything listed under troubleshooting guides with no success. Please help me to resolve issue it seems it is something related to hardware as listed in the guidelines

Missing photo of old wires

I started the Nest Thermostat 3rd gen install process with the home app on iPhone. It timed out because I was patching the wall etc. Now the pic of the old wiring is gone. It isn’t in the iPhone camera roll/recent photos. I hooked everything up how i...

hi00 by Community Member
  • 104 Views
  • 3 replies
  • 0 kudos
to vote