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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4447 Views
  • 0 replies
  • 5 kudos

google nest thermostat not connecting to wifi

I am experiencing recurrent issues with my Nest thermostat, which has disconnected from the WiFi multiple times in a single day. Each time, I’ve had to reset the device to reestablish the connection. Additionally, the responsiveness of the thermostat...

Hyneckson by • Community Member
  • 45 Views
  • 0 replies
  • 0 kudos

Net api to set temperature range on lock screen

Is there a Google Nest API to change temperature range for lock screen?I have locked my thermostat with a PIN and set a temperate range. Now users can change the temperature only within that range.I would like to use an API to change this temperature...

Carmel24 by • Community Member
  • 37 Views
  • 0 replies
  • 0 kudos

Resolved! Nest.com/W5 Error Wont Connect

I've read a lot or issues here and others getting the W5 Error like myself. I have tried all the trouble shooting, resetting the Thermostat, rebooting my router, Phone and App connection etc., many many times. Nothing is working. How do I get Google ...

Nest thermostat phone app malfunctioning

We have been gone several weeks from home. Now home, my Nest app on my iPhone shows one zone heating on (orange), but wall Nest stat indicates not heating. Temperatures on this zone, and the other zones are all accurate. Schedules all seem to be work...

DFL by • Community Member
  • 56 Views
  • 1 replies
  • 0 kudos

Outside unit fan making noise after installing Nest

Ever since I installed the Nest Thermostat, the fan in the external unit is making a noise (when on) as if it is hitting something. There are no obstructions to the fan visually and it seems odd to me that this issue occured as soon as I changed the ...

aagam2 by • Community Member
  • 53 Views
  • 0 replies
  • 0 kudos

Nest learning thermostat app

I recently had a power outage of 4 hrs. I used to open my app with Face ID and have forgotten my password. I have tried re-installing the app.My thermostat is still working says network and app connected. If I try to use forgot password on nest accou...

KathrynM by • Community Member
  • 47 Views
  • 1 replies
  • 0 kudos

Google Nest Thermostat Matter QR code

Hello, I have a Google Nest Thermostat (ga02081-us) that I want to add to my matter network. Where can I find the Matter QR code? It is not on the box (although there is a matter symbol), and the QR code on the thermostat is not Matter.Or, where can ...

gar1159 by • Community Member
  • 64 Views
  • 1 replies
  • 0 kudos
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