01-21-2022 12:24 PM
Turn on the heat from my phone but it doesn't go on.
01-28-2022 10:00 PM
Hey MaineGuy,
Sorry to hear about your experience and for the delay. I want to check on this further.
A few questions — what type of Nest thermostat is this? Is this a first time setup or was it working before? Are you getting a message or a code on your Nest/Google Home app or on your thermostat's display? Also, have you tried to manually turn on the heat using your thermostat's display if it works?
Best,
Melba
02-01-2022 07:51 PM
Hey there,
Checking back in should you still need help with your thermostat?
Best,
Melba
02-02-2022 09:04 PM
Hi,
Since it's been since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one should you have more questions or have other concerns in the future.
Best,
Melba