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Thermostat fresh air ventilation on New House

Okanashe
Community Member

I have a Honeywell WiFi enabled Thermostat. All cables seems compatible but the red who connects the fresh air Intake. Talked to the installers and they say they don't install Nest nor they know if is compatible at all through the (*) symbol. Basically is a Red cable coming back with power to Furnace (this is what they told me). 

10 REPLIES 10

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if I could be of any help. I found an article with more details on compatibility. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Okanashe
Community Member

Unfortunately this article didn’t help. I can send pictures or even do a video call. I really want to replace with Nest, just need help. Installer can’t figure it out. 

Jake
Community Specialist
Community Specialist

Hey there,

 

If you could please send a picture of your current wire setup, I would be happy to take a closer look.

 

Best regards,

Jake

Okanashe
Community Member

A56B3EC4-8C18-4093-87E2-0711659213D6.jpeg

Jake
Community Specialist
Community Specialist

Hey there,

 

Thank you so much for the picture. Just to double-check, is the wire connected to U slot the wire you were talking about that provides power? 

 

Best regards,

Jake

aatienza
Community Specialist
Community Specialist

Hello there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Jake.

 

Thanks,

Archie

Yes I still need this resolved. 

Jake
Community Specialist
Community Specialist

Hey there,

 

Thank you so much for confirming that for me. Taking a look at the details provided, I don't have much information on the U wire on my end. I would recommend having a HVAC pro come out, and take a closer look. They would be able to ensure everything is set up properly.

 

Best regards,

Jake

Okanashe
Community Member

I got the original installer to come and told me what it was for. That’s why I asked here for compatibility. 

Okanashe
Community Member

Yes the cable in U. Sorry for the delay