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Thermostat heat link

Kbro1
Community Member

Hi,

has anyone else received the following email, checking if this is legit:

Your thermostat’s Heat Link is eligible for a replacement by Nest
We’ve identified an issue with your Heat Link, which connects your thermostat to your heating system. This issue could cause your thermostat to lose power unexpectedly.
To fix the issue, Nest is offering a no-cost replacement of your Heat Link. We have partnered with BOXT, a well-established and highly-rated heating maintenance provider, to ensure a seamless replacement experience.
To schedule a no-cost appointment, please visit our dedicated website and enter case number
1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

That's a legitimate email, BOXT is Google's partner for this in the UK.