Thermostat nest app

[cleechriistine]

During  the set up of the thermostat using the app I was prompted to take a picture of my wiring setup before disconnecting. I took the picture and it said I was successful but I am unable to find the picture of my wiring. I did not take it with my phone camera, only through the app when I was prompted. 

Does anyone know where this picture gets stored so that I can troubleshoot issues with my system?

[Ryan_G]

Hi cleechriistine,

Thanks for reaching out and we're sorry for the delay. 

If you're still having this issue, we could check your photos from the app on your phone's media app. If you're using an iOS, go to the photos and check your folders. Usually, there's a folder created for that specific app where it stores photos taken directly from the app. Same goes with Android.

I hope it helps,

Ryan

[Ryan_G]

Hey cleechriistine,

I just wanted to follow up and see if you're still in need of help? Please let us know, as we would be happy to answer any questions you may have. 

Best regards,

Ryan

[Ryan_G]

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. 

Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan

[Ryan_G]

Hey folks,

It looks like we haven't heard back from anyone so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day.

Best regards,

Ryan